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We had a Hikvision panoramic CCTV system installed at our home in Chelsea by Luis and his team, and the experience was excellent from start to finish. The panoramic cameras offer incredibly wide coverage, which meant fewer units were needed to cover the entire property — a big plus both aesthetically and practically.
Luis was professional, knowledgeable, and clearly experienced. He took the time to explain the system, ensured everything was discreetly installed, and configured the mobile app so we can monitor everything remotely. The image quality is outstanding, even at night, and the smart alerts give real peace of mind.
Highly recommend both the Hikvision system and Luis’s team for anyone serious about securing their home without compromising on design.
~ Olusola B
We reached out to the team at Pulsar Vertex to take over the management of our fire alarm system, and we could not be happier with their service. From day one, they provided a clear and accurate assessment of the issues we were facing and delivered effective solutions to restore and strengthen the safety of our property — ensuring the well-being of both our guests and our staff.
Their professionalism, responsiveness, and ability to always find the right approach make them a highly reliable partner and a true asset to our operations. We are now pleased to have signed a regular maintenance contract with them, confident that our system is in expert hands.
Thank you again to the entire team for your dedication and outstanding support at the Hotel.
~ Yannis
I found Pulsar Vertex on Google after our alarm kept going off randomly and the old installer had vanished. Luis actually answered the phone (rare these days) and came out that same week. He replaced the faulty panel, repositioned a few sensors, and left us with a system that works perfectly now. Very clean and professional job. We’re in Clapham, residential install, and honestly it’s the best service I’ve had from any trade in years.
~ Uzall P
We recently appointed Commercial Security London to design and install a comprehensive CCTV system at our high-end residential building in Mayfair. From the initial consultation through to completion, the team demonstrated exceptional professionalism, technical expertise, and attention to detail.
The project involved the deployment of discreet, high-definition IP cameras across multiple entry points, common areas, and perimeter zones, all seamlessly integrated with remote monitoring capabilities. The system was tailored specifically to meet the building’s high security requirements while maintaining the aesthetic standards expected in a luxury environment.
The company provided clear communication throughout the process, worked efficiently alongside other contractors, and ensured that the installation was delivered on time and to specification. Their commitment to quality and aftercare gives us full confidence that the premises and its residents are protected to the highest standards.
We would highly recommend Luis and his team for any organisation seeking reliable, high-end security solutions in London.
~ Nelson C
One of our neighbours recommended Pulsar Vertex after a string of break-ins nearby, and I’m glad they did. We manage a block of flats in South Kensington and decided to invest in better security. Luis came out, did a full site assessment, and installed a comprehensive CCTV and alarm system that’s already proved useful. Residents feel safer, and the system’s been solid.
~ Alisha K
Luis was excellent. He installed a fire alarm and emergency lighting in our HMO on Finchley Road. The council was breathing down our necks about compliance and we had no idea where to start. He sorted it all — designed, installed, tested and provided full certification. Everything passed first time. Super grateful.
~ ADAM S
Noticed something off at the back of our property one night, and that was the nudge we needed. We live just off Westbourne Grove and wanted to get ahead of any issues. Pulsar Vertex installed HD cameras and an intruder alarm with motion detection and app alerts. It’s all super intuitive and doesn’t stand out visually — just does its job quietly.
~ A G
Luis and the team didn’t just install cameras — they gave us peace of mind. We’re in Chelsea, managing a row of boutique apartments, and needed discreet CCTV coverage that didn’t ruin the look of the place. The result is flawless. Elegant, tucked-away installs, with full mobile access for the management team.
~ Silvay A
After months of unreliable alerts from our old system, we finally decided to replace the fire alarm at our Kensington showroom. Pulsar Vertex were professional, knowledgeable, and worked around our business hours. Now we’ve got a fully certified system that actually functions the way it should — and no more callouts at 3AM.
~ A G
Had two outdoor cameras down at our building in Hans Place. Luis came out same day, ran diagnostics and found the issue with the power supply. He replaced the unit, reconfigured the cameras and adjusted the angles properly. We haven’t had a single problem since. Real expert when it comes to CCTV repairs in Knightsbridge.
~ Moses J
We had no sound on the intercom for over a week, and it was becoming a security risk. The team showed up to Draycott Place within 24 hours, diagnosed a fault in the handset, and got it fully working. Very professional intercom repair engineers, and they cleaned up after too.
~ Abduh P
Got 6 HD cameras set up at our clinic on Charlotte Street. The install was clean, no messy cables, and the image quality is unreal. Luis also helped us get it working on our phones. Great CCTV installation company – they know their stuff.
~ Felix A
Booked a routine alarm service. Technician checked all PIR sensors, changed the panel battery, and explained how to use the new mobile app. Friendly guy, no pressure sales, just solid burglar alarm maintenance.
~ Stanlay M
From consultation to installation, the CCTV service was flawless. Commercial Security London ensured high-quality cameras, smooth setup, and great support. We now monitor our site confidently, 24/7, with clear footage.
~ Wilson B
Very thorough service from the engineer. He was respectful of the space and checked all entry points. I feel much safer now. Top-quality alarm servicing in London.
~ Richard S
Just wanted to say thanks to Luis – intercom fixed fast and it’s clearer than it’s ever been. Sound used to cut in and out, now it’s perfect. Will definitely use again.
~ A G
Security camera was glitching nonstop. Thought it was finished. Luis came over, fixed a wiring issue, and saved the whole system. Proper CCTV repair service!
~ Dustin L
Start to finish, the intercom upgrade was seamless. The team helped choose the right system, installed it quickly, and provided full training. Our building access is now secure and professional.
~ Noah B
Pulsar Vertex upgraded our old security setup at a property in Battersea. New cameras are excellent. Really pleased with the finish.
~ A G
Buzzers stopped working. Luis fixed it fast, no drama. Best intercom repair I’ve had – and I’ve dealt with a few.
~ Dorcas A
Top notch Fire alarm installation. Couldn't be any happier with their level of reliability and knowledge. Keep up the good work ,lads !!
~ Elevate B